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Your flight was late. The airline owes you up to €600.

Delayed 3+ hours or cancelled at short notice? We claim it for you, in your name, until they pay. €49 per booking and only if you get paid: agencies take 35%.

€49 per booking, only if you get paid

Find your departure

Which day?

Free. Pick the airport, tap your flight, see what you’re owed. No flight number needed.

📷 Scan my boarding passSearch my email

What happened to your flight?

Any flight leaving the EU or UK, to anywhere, plus EU airlines flying in. Island and domestic flights count.

Other ways to find your money

How a claim works

You stay the claimant throughout. Nothing is assigned to us, and the airline deals with you, which is also why it pays attention.

  1. 1. Find your flight

    Airport and day, or the flight number. We read the real arrival time and you see straight away whether you’re owed money, and how much. Free.

  2. 2. Sign, and we send it in your name

    A letter in the airline’s language citing Article 7 and the rulings that matter, from your own email with our tracking address in copy. Read the letter.

  3. 3. You get paid, then pay us

    We chase the airline: a reminder at day 30, a rebuttal if they refuse, a complaint to the regulator if needed. When they pay, you pay us €49 per booking. If they don’t, nothing.

Where €600 goes

Claim agencies work on a success fee. It sounds free until the money arrives. Flyback charges one flat fee, and only if you’re paid. The payout is yours.

Claim agency · 35% success feeYou keep€390

They keep €210

Flyback · €49, only if paidYou keep€551

Agency fees are the published standard rates of the largest claim companies, October 2026. A family of four on the same booking pays Flyback once.

This is what your result looks like

What you’re owed, why, and what you keep. If your flight isn’t owed anything, we say so just as plainly and there’s no checkout.

MAD → ALG

AH2007 · Madrid – Algiers · 25 Oct

You’re owed

€250per passenger

Arrived 3h 27m late. Your right under Regulation (EC) 261/2004.

How many of you were on the booking?4
The airline owes you
€1,000
Our fee, only if you get paid
− €49
You keep
€951

4 of you, one €49. One fee per booking, and only if the airline pays.

Check my flight · €49 only if you’re paid
Read the letter we send in your name

Dear Sir or Madam,

I am writing to claim compensation under Article 7 of Regulation (EC) No 261/2004 in respect of flight AH2007 from MAD to ALG scheduled on 2026-10-25, on which the following passengers held confirmed reservations: your name.

The flight arrived at its final destination 3h 27m after the scheduled arrival time. In accordance with the judgment of the Court of Justice in Joined Cases C-402/07 and C-432/07 (Sturgeon) and C-581/10 (Nelson), passengers whose flights arrive three hours or more after the scheduled arrival time are entitled to compensation as if the flight had been cancelled. …

“I watched a client hand over €210 of a €600 claim for one letter that took ten minutes. The law is clear and the airlines know it. People just need the letter, and someone in their corner when the airline says no.”

Flyback’s founder is a consumer-rights lawyer in Seville. Flyback is software; you file your own claim and we never take a share of it.

The law. Regulation (EC) No 261/2004, in force since 2005, and the UK’s identical rule. Compensation is fixed by distance, not by fare.

The threshold. Three hours late at arrival, measured when the doors open, or cancellation with under fourteen days’ notice.

The catch. Airlines may refuse for extraordinary circumstances. Technical faults and crew shortages are not extraordinary. Weather and air-traffic control can be. The burden of proof is theirs.

  • Your name, your claim
  • Nothing up front
  • Based in Seville
Flight Watch · free

Flying soon? Forward us your booking.

We watch the flight. If it lands 3 or more hours late or is cancelled, we email you within the hour to tell you that you can claim, and how much.

Watch my flight
Airline already said no?Paste their reply and see if the excuse holds up. Free.Check their excuse €9,639,000owed by airlines to passengers flying from Spain since 18 October 2026 (our estimate). Is some of it yours?

A delay from years ago can still be claimed.

Spain allows five years: flights from Spain since October 2021 count. Check any flight you remember, or let us read your inbox for old bookings.

Check an old flight